Want to switch back to BT? Just follow a few, easy online steps and you could be connected within 5 days. Non-cable customers just need to ask their service provider for a MAC code before making the switch. If you are a cable customer you just need a BT phone line.
Good news if you need a new BT phone line! BT have reduced their new line connection fee from £130 to 'FREE' when you sign up to any Broadband & Calls package. If you only need a BT line without BT broadband or TV you can still get a one-off discounted rate of £30, reduced from £130. If you have been disconnected for non-payment in the past with BT, the standard connection charge will apply.
Your Comments and Reviews on BT
The good, the bad and the ugly! - Tell others about your BT experience
Write a reviewI'm giving up BT
The phone line is noisy - the broadband connection closes down frequently. BT insist there is no problem, so I can only assume they are incapable / unwilling to help. The noisy line means that Sky won't work either, so I am looking at a cable connection to bypass the phone line.. read full review
BT I-Plate secret!
Thought that I would share some wisdom - If you are a BT customer, you can get a device, called an I-Plate, from them free of charge. You attach it to your BT master socket and it increases your broadband speed (we got just over 1MB more... read full review
Broadband speed can be quite good, but a little unreliable
Broadband speed varies and the telephone requires resetting frequently when answering calls, the telephone receiver makes horrible noises, by powering off and then back on problem is cured for a day or two, but then recurs..... read full review